Reapit – Who are we?

Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connect property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.

In Australia, Reapit stands as the preferred technology choice among the nation's leading estate agents and agencies. Tailored to the unique demands of the Australian property market, Reapit provides successful leaders with unparalleled tools across sales, property management, client relations, and data analytics, reinforcing their position at the pinnacle of real estate excellence.

Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time.

What you’ll be doing

Reporting to the Training Manager you’ll be involved in

• Documentation: maintain accurate documentation of processes in Confluence.

• Content Creation: identify and request improvements to content via the content production team or when directed.

• Delivery: deliver training as per scoped programs and guidelines. Encourage adoption of REAPIT product suite through effective training programs and product bespoke training programs to facilitate additional and ongoing training engagement.

• Personal Development: participate in PDP or other development activities in order to develop knowledge of REAPIT products, industry trends and training skills

• Team Development and Process Improvement: participate in team development activities and operational rhythm. Participate in projects to improve team process or outcome.

Who we’re looking for

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don’t worry if you don’t meet all of them, we’d still like to hear from you.

• Experience in Real Estate Industry
• Excellent presentation and communication skills
• Customer Relations Experience
• Solution Focused
• Flexible and Motivated
• Able to manage time and self

What your impact and success looks like

As a Training Consultant we expect your success and impact in the early stages of your career with us to look something like this:

Within 1 month:

• Met colleagues and teams
• Understood and working towards Onboarding Program and Outcomes
• Handling Basic Customer Enquiries and Educational Requests
• Working towards competency in key training areas

Within 3 months:

• Supporting the onboarding of clients through standard education packages in one core product
• Supporting the team delivery of webinars and workshops
• Working towards developing into multiple product delivery

Within 6 months:

• Delivering training across multiple products / sessions within the Property Management suite
• Running end to end training packages for new clients
• Achieving or overachieving on KPIs

What’s in it for you?

We operate a Flexible Working Policy and we would like for you to work from our Sydney or Brisbane Office 2 days a week

We’re offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You’ll feel part of a special team. You can expect a highly competitive salary and some great benefits.

Don’t tick all the boxes? Neither do we

We care about our industry and want it to become a more inclusive and diverse place to work. So, we’re driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.

We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.

We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.