Reapit – Who are we?

Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.

In Australia, Reapit stands as the preferred technology choice among the nation's leading estate agents and agencies. Tailored to the unique demands of the Australian property market, Reapit provides successful leaders with unparalleled tools across sales, property management, client relations, and data analytics, reinforcing their position at the pinnacle of real estate excellence.

What you’ll be doing

Reporting to the Head of Product (Transactional Revenue), you will;

• Become a subject matter expert in Reapit’s ANZ consumer products (including Move Me In, online utilities connection service) by directly engaging with all business stakeholders (such as developers, business analysts, sales ,operations, designers, marketing, training etc.);
• Leverage your technical skills and experience with AI-assisted tools (such as AI code editors or AI-enabled design systems) to actively contribute to ideation, prototyping, and solution design alongside engineers and designers.
• Analyse product performance using both quantitative and qualitative methods, and develop actionable recommendations to improve user experience, increase conversion, and drive revenue growth.
• Ensure that the capabilities and features we develop are usable by, and add value to, the people who use our software so that we have a commercially viable and profitable product;
• Define problem statements, use cases and acceptance criteria for Developers and Product Designers so that it can be built properly the first time, reducing our cost and time to market;
• Gather data-driven insights into how our users are engaging with our products and identify new opportunities / areas for improvement and growth.
• Facilitate and participate in agile planning sessions with the Development team to ensure deliverables for future releases are agreed, acceptance criteria are accurately documented and priority is clearly understood and in line with the product roadmap;
• Facilitate and run discovery sessions with integration partners to manage projects & deliver documented requirements to design & development teams
• Conduct research and provide recommendations on existing product refinement and new product development
• Use prioritisation frameworks to score proposed feature development items and provide recommendations for roadmap scheduling accordingly
• Keep up to date with changes to real estate legislation, consumer/energy legislation and any other important changes (e.g. cultural, competitive, etc.) in the domain Reapit’s products operate in;
• Keep abreast of the latest in industry trends and technology.

Who we're looking for

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. If you’re passionate about building great products and leveraging the latest in AI and design technology, we’d love to hear from you;

We’re looking for candidates who have:

• 5+ years experience working in a product management role or a role with similar responsibilities
• Hands-on experience using AI-powered development tools (e.g. Cursor, CodeWhisperer) or AI-enhanced design platforms (e.g. Figma with AI plugins) to accelerate prototyping and development
• Experience working in a lean and agile software development environment
• Tertiary Education to a Bachelor level and Product Management Certification
• The ability to define clear market-driven product requirements and interact closely with engineering teams to deliver new capabilities;
• Excellent communications skills to a variety of technical and non-technical stakeholders.
• Knowledge/experience on e-commerce/portal products, B2C products or B2B enterprise software solutions is not essential but very desirable
• Knowledge of the energy, utilities or real estate industry is not essential but advantageous

What your impact and success looks like

Within 1 month:

• Establish a high level understanding of Reapit’s consumer products including their core features and future strategy
• Develop a good understanding of Reapit systems, tools and processes including AI prototyping & design tools, software development life cycle and product roadmap
• Begin to assist in defining problem statements, use cases and acceptance criteria for simple features

Within 3 months:

• Use AI-powered code editors/design tools to begin producing prototypes and design iterations in collaboration with developers and designers, helping to accelerate validation of ideas and feature development.
• Become confident in using Reapit systems, tools and processes including tools for gathering insights on user behaviour
• Establish an in-depth understanding of the primary features of Reapit’s consumer products
• Participate in customer engagement sessions to document feedback and begin reporting on insights/recommendations
• Define problem statements, use cases and acceptance criteria for features/improvements
  

Within 6 months:

• Proactively apply AI-driven design/code generation techniques to support prototyping, increase development efficiency, reduce time-to-market, and explore new ideas and user experience improvements.
• Establish a comprehensive understanding of Reapit’s consumer product experience and be well on your way to becoming a subject matter expert
• Independently facilitate customer engagement sessions and report on insights/recommendations
• Define problem statements, use cases and acceptance criteria for complex features/improvements
• Be recognised as a key stakeholder - actively shaping Reapit’s consumer product direction by identifying market opportunities, validating ideas, and providing strategic recommendations that align with commercial goals.

We operate a Flexible Working Policy and we would like for you to work from our office location at least 2 days per week

Don't tick all the boxes? Neither do we

We care about our industry and want it to become a more inclusive and diverse place to work. So, we’re driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all
our employees.

“We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.”